Shipping & delivery
Last updated October 14, 2026
Free local delivery anywhere in Duval County. Shipping anywhere in the US, priced live at checkout.
Local delivery (Duval County)
- Delivery is free for any order delivered inside Duval County (Jacksonville, Jacksonville Beach, Atlantic Beach, Neptune Beach and Baldwin). Checkout checks your ZIP code.
- After you order, I'll text you at the number you gave at checkout to set a drop-off time that works for you.
- Florida sales tax for Duval County (7.5%) is added at checkout.
Shipping
- I ship anywhere in the US with USPS or UPS. Checkout shows the live price and estimated delivery time for your address, and you pick the option you want.
- I usually ship within 2 business days of your order. You'll get the tracking number by email or text when it ships.
- Kits are boxed with padding so the box art arrives in good shape.
- Orders shipped to another Florida county are charged Florida sales tax for that county. Orders shipped outside Florida generally aren't charged Florida sales tax.
- I don't ship outside the US yet. Email me if you're abroad and I'll see what I can do.
Something went wrong with delivery
- Damaged in shipping: email photos of the box and the kit within 7 days of delivery and I'll replace it or refund it, including shipping.
- Lost package: if tracking hasn't moved in 7 days or says delivered but you don't have it, email me and I'll open a claim with the carrier and make it right.
- Wrong address: if an address entered at checkout was wrong, email me as soon as possible. If the package already left, I'll help redirect it, but return or reshipping costs may apply.
Questions: support@boldcitykits.com